Interim Measures at M2M Community Solicitors LLP
Coronavirus measures to protect clients and staff at M2M Community Solicitors LLP
We wish to inform all clients that in order to protect our staff and the clients that we see, where there is a large proportion classed as ‘vulnerable’ that we have implemented a policy that the majority of appointments we have will now be via the telephone only. This is to ensure that clients do not need to take unnecessary trips to our office and so we meet with as few people as possible so that we have the ability to carry out the work required.
We will only require clients to attend our offices where they have Last Will and Testaments or Lasting Powers of Attorney to be drafted as such meetings do require us to ensure that instructions are coming directly from clients without the possibility of any undue influence from others. We will meet with people in our offices by way of remote contact within our building by skype or other means of face to face virtual conference meetings.
We will also only do so provided that they have not been abroad or come into contact with someone who has been abroad within the last 30 days, that they have not tested positive or been close to anyone who has tested positive for Coronavirus (as far as a client is aware) and do not have any of the symptoms we have listed below:
The symptoms are:
- A cough
- A raised temperature
- A shortness of breath
- A blocked or runny nose
- A sore throat
- A headache
- Muscle aches
- Pressure in your ears and face
- A loss of taste and smell
- An aching body
- Feeling tired or exhausted
- Difficulty sleeping
- Loss of appetite
- Diarrhoea or tummy pain
- Feeling sick and being sick
Any clients attending our office will be asked to use the sanitising gel we provide.
Where we take on any cases which are not Last Will and Testaments or Lasting Powers of Attorney, clients will be asked to attend our reception area to sign the necessary documentation and provide us with their identification documents in order for us to open a file. All other contact will be by the telephone, email or letters in the post.
We appreciate that this is not an ideal situation but hope that all clients will understand that it is necessary that we protect our staff and the clients we meet in order to keep M2M Community Solicitors LLP open and running smoothly.
If any client tests positive after attending an appointment with us, we request that they inform us immediately as we will need to close the office until we are tested in order to protect others.