Professional Negligence Against Solicitors
We have had cause to deal with the professional negligence of other solicitors
Deal with the professional negligence of other solicitors
Many of our clients who have sought professional advice and help from certain solicitors have been let down by their professional negligence.
Some people are aggrieved by something which has happened whilst a solicitor has been assisting them. Some issues are just because there has been a lack or breakdown in communication and if a client makes a complaint to the firm directly then their complaints procedure which should have been contained within their client care letter, can address and resolve these issues. There are however more serious matters, which cannot be as easily resolved at the complaints stage.
The question of whether a solicitor has been professionally negligent is dependent upon many factors and an assessment would be needed to establish whether the rules that solicitors are bound to follow have been adhered to. There would also need to be a loss of some sort which would need to be quantified in order to attempt to make a claim of professional negligence.
M2M Community Solicitors LLP are able to advise in matters of professional negligence against solicitors and assess such claims.
All solicitors firms are required to have professional indemnity insurance in case something happens and they for example did not do something they were supposed to because contrary to what some people think, solicitors are human!
If you are unhappy with your solicitor for whatever reason, your first step should be to make a formal complaint directly to that firm. Each solicitors firm will have their own complaints procedure to follow. If at the end, you are still unhappy you can make a complaint to the Legal Ombudsman.
If you wish for an assessment of your case you should ideally have made a complaint to the firm and have their final decision letter first. We can at that point or even after you have complained to the Legal Ombudsman assess your case.
Frequently Asked Questions
What do I need to bring to a meeting?
We will need you to bring photographic identification such as a valid driving licence or passport, a utility bill with your name and address dated within 3 months of the meeting and proof of your income for example a payslip or bank statement showing income being paid into your account.
Please bring any documents you have in relation to the matter and if you have a copy of your solicitor’s file then that will be very useful as well. This will allow an assessment of your case is to be made.